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Indico has been recognized by Gartner as a Representative Vendor in the Market Guide for Text Analytics (2020).

According to Gartner, "Many other industries, such as banking and financial services (that need to process large numbers of documents) focus on handling customer complaints and keeping the lights on for their back-office applications as they struggle with reduced staff (as most business process outsourcing [BPO] operations have been shut down). These and other organizations are trying to leverage natural language technologies (NLTs), from text analytics to chatbots to document processing, in an attempt to optimize their operations."

Google estimates that roughly 85% of all enterprise documents are unstructured. The challenge is that traditional rule-based and OCR templating approaches to automating unstructured document-based workflows have fallen short because of their inability to handle the highly variable documents that make up these processes.

Indico has solved this problem with our unique application of deep learning which enables process owners to build custom extraction and classification models without the need for templates or rule-based systems.

Read the Gartner report to learn how intelligent process automation can help you automate your most complex document-based workflows.

Gartner Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner, “Market Guide for Text Analytics”, Shubhangi Vashisth, Erick Brethenoux, Stephen Emmott, Melissa Davis, David Norrie, Bern Elliot. 31 August 2020.